Frequently Asked Questions
Who can apply for a supported holiday?
You can apply for a supported holiday if you live permanently in Finland and face financial, health, or social challenges. Holidays are granted to low-income applicants who are most in need of support.
How do I apply for a supported holiday
You can apply for a holiday by completing the online application form on our website or by sending a paper application by post. Please apply at least three months before the holiday begins.
Can I apply for a holiday with my family or a friend?
Yes. If you are applying for a holiday together with family members living in the same household, please complete a joint application. If you are applying with a friend or partner who lives in a different household, each of you must complete a separate application.
What does a supported holiday include?
A supported holiday lasts five days. It includes full board (breakfast, lunch, dinner, and on family holidays also an evening snack). On family holidays, accommodation is provided in a room suitable for the family size. On other holidays, accommodation is in shared twin rooms. The holiday also includes a varied holiday program.
How much does the holiday cost?
The personal contribution for the holiday is €125 for all participants aged 17 and over. Children under 17 can join the holiday free of charge. Travel costs to the holiday destination are at the participant’s own expense.
How often can I receive a supported holiday?
A supported holiday can be granted at most once every three years and no more than three times within ten years.
When will I know if my holiday is granted?
We send invitations to those who have been granted a holiday approximately two months before the holiday begins, either by email or by post. Please note that we do not notify applicants of negative decisions. If there are less than two months left before the holiday you applied for and you have not received an invitation, unfortunately we have not been able to grant you a holiday. Where possible, we offer cancellation places. You can confirm this by contacting our customer service.
Can I update my application after submitting it?
Please contact our customer service. Instead of submitting a new application, call us or send us an email and we will update your information.
Can I cancel or reschedule my holiday?
If you are unable to attend the holiday, please inform our customer service of the cancellation as soon as possible. The personal contribution will be refunded if you cancel at least four weeks before the holiday begins or due to a compelling reason.
A granted holiday cannot be rescheduled to another date. If you would like to apply for another holiday in the same year, you do not need to complete a new application — simply contact our customer service.
What should I include in my application if I am applying for a peer holiday?
Remember to indicate in your application that you belong to the target group of the holiday. You do not need to be a member of any organization.
Can I bring a pet with me on the holiday?
Please confirm with the holiday destination if pets are allowed
Where can I get more information or help with completing the application?
Our customer service is happy to help with any questions. You can contact us by email at info@lomajaterveys.fi or by phone at +358 10 2193 460 (on weekdays from 9am to 1pm).